TERMS OF SERVICE
New Westminster Limo reserves the right to keep your booking record on file for a maximum of 1 year to comply with Canadian Limousine Association guidelines. Information will not be shared with any third party unless legally obliged by local or government authorities.
To hold your reservation we need your credit card information. The information will be used to confirm your identity upon pick-up. We will not charge your credit card prior to your scheduled booking. A confirmation text message or email will be sent to you to verify your booking.
Payment must be made upon pick-up in the amount discussed as per the quotation in any of our approved methods. 5% tax will be added on top of the charge as well as any applicable fees (ie: airport parking). You will be notified of any extra fees within the quotation but New Westminster Limo reserves the right to modify the fees according to the services requested. While gratuity is not mandatory at the end of your ride, we greatly appreciate the acknowledgement of our quality service.
We understand circumstances may change and you need to cancel or re-schedule your booking. Please give us at least 24 hour notice if you intend to cancel or re-schedule. Our vehicles are in high demand and it is only fair to our other customers that they can get their desired booking time if you are unable to make it. If sufficient notice is not given, New Westminster Limo reserves the right to charge a cancellation fee of up to the value of your booking. We do not want to do this so please be considerate of us when placing a booking.
Consumption of alcohol inside limousines is illegal in BC and we fully intend to abide by it. Please adhere to this law for your own safety and limousine ride enjoyment. If any passenger, regardless of age, is found with alcohol the driver will immediately cease service and no refunds will be issued. We reserve the right to contact the appropriate authorities.
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